“We were previously with another shipping protection vendor, but Onward won us over with their fresh and innovative approach. We’re big fans of their ability to create great value for the merchant and the customer. It’s a winning approach!”
Alison Davis
VP of Operations
“Great team and service. Their swift and expert handling of claim requests for lost and stolen packages is appreciated by our Members, and makes our internal teams’ lives easier. We have a high bar in terms of expectations being met and the service has not disappointed.”
Becca Briggs
Senior Retail Director
“Onward has allowed us to entirely eliminate the burden of lost, stolen and damaged packages on our business. Working with the Onward team has been a breeze. They handled installation and have been extremely responsive to our customer's needs.”
