Add Onward Package Protection at checkout and unlock full package protection and seamless resolution for order issues.
Frequently Asked Questions
Why do I need Onward Package Protection?
Onward offers you “peace of mind” package protection for all of your orders at an affordable price. The cost to you – to fully protect your package in the event that it is lost, damaged, or stolen – is calculated based on the subtotal of the order and the partnership between Onward and the merchant.
How do I install Onward on my Shopify Store?
Reach out to our team to get a demo today. Email us here: help@useonward.com
How do I report an order issue to get a replacement or a refund?
Click here to file a claim.
